In reference to the Royal order No. (A/227) dated on 1440/06/18, which included the payment of one-month salary reward for the military participants in the front rows of military actions in the southern border. SAMA emphasizes on all banks in its circular No. 67/38192 dated 19/6/1440 to do not deduct any amount from the beneficiaries’ entitlements of the bonus mentioned in the Royal order referred to above in the application of periodic deductions. In the Royal Order referred to, the banks must return any amounts deducted by mistake in a maximum period of 48 hours.

SAMA invites all bank customers to exercise their rights guaranteed by the system and regulations issued by them to file a complaint with Customer Protection Department through SAMACARE.SA or through Twitter account @SAMACARES or on the free toll: 8001256666​